I was pleasantly surprised by the quality of service I received from Cooper's Automotive. I needed service quickly due to an unexpected rattling noise that presented itself a couple of days prior to a long drive I had planned. I called Cooper's late in the afternoon and was able to drop off my truck first thing the next morning. Not even an hour later, I received a call from Cooper's explaining they had located the source of the noise and had put together a few options to have it fixed. What I appreciated most was that they provided me with the worst case scenario so that there would be no surprise costs when the work was finished. They also explained they would likely need to keep the vehicle until the following Monday, they do not operate on the weekends, but then ended up finishing the work on the same day so I would not have to be without it the entire weekend! This is the best experience I have ever had with an auto shop! I sincerely appreciated their honesty and detailed communication throughout the process, quick turn around time, and kind hospitality. I hope I do not have to see them again soon, but if an issue does arise, I feel comfort in knowing Cooper's will take great care of me!