I received an estimate from another service repair place in Lafayette, for $1200. I have a 10 yr old car that isn't worth that input. Took the car to Cooper's for a second opinion and not only heard from Eric that the repairs weren't needed, he put the car on a lift and walked me around underneath so I could see what he's talking about. He saved me a LOT of money and earned my trust. I'll be back when REAL repairs are needed.