I had the best experience. I dropped my Volvo off to see if my brake rotors were off & for an oil change. I got a call an hour later explaining that my rear brakes needed to be replaced but my front brakes were fine for now- always a good sign when a car mechanic DOESN'T try to add more costs on your bill. They also got my car done in the same day! Extremely friendly, kept in touch throughout the day, and I left Cooper's feeling like my car was well taken care of. Highly recommend!