Eric is great and always very helpful and polite. I really trust Coopers honesty and helping out with not trying to sell me a service I don't need. I have 3 vehicles I bring there so it's always nice to see Eric. He has really helped me out educating my son on proper care if his car. Thank you.
Kristol, We cannot thank you enough for the thoughtful and gracious review! It is far too easy to get discouraged in our line of work, considering that we are consistently delivering bad news to our customers regarding their vehicles. We understand that coming to see the auto repair shop ins't first on your list of fun things to do this summer. That being said, we strive to make the experience as easy as possible to endure and hopefully, in return, build a trusting relationship with our customer base. Eric does a great job at taking the time to thoroughly explain every situation (in GREAT detail) to that you, the owner, are capable of making an informed, educated decision on your own on how to proceed with repairs. Thank you again for noticing our hard work and dedication! Take care -Cooper's Automotive
- Cooper's Automotive