Lafayette Auto Repair

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5

While my car was serviced quickly and efficiently I am chagrined over the total charge for a simple OLF. $70+. Sorry guys I will have to find another servicer because this amount is, in my opinion, out of line.In the past I have paid about $50 for the same service at the dealer.Secondly your firm serviced my wife's 2008 Infinity and I just noticed you put conventional oil in that car when in the past 4-5 years you put in synthetic oil. Not sure what happened but am concerned over this issue.Norm Kvern

Hi Norm! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a quick and efficient service experience with your GMC Terrain. One of our service advisors will be contacting you directly to ensure we address the two issues mentioned in your review. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We greatly appreciate your continued service and support over the years. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
5

Great service

Hi Angela! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a great service experience with your Subaru Impreza. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
5

Your service was excellente. Took wife's car in for a repair in the am and was able to pick up later that day. Thanks for your prompt service.

Hi Don! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a excellent and prompt service experience with your Ford Escort. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
4

Need to reeset computer functions after changing.

Hi Bob! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations during your service experience with your Jeep Grand Cherokee. However, we are very sorry to hear that we missed a step in our process. If you want to bring the Jeep back by at any time and we'll get that settled for you. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We greatly appreciate your continued service and support over the years. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
4.5

My appointment was at 8:30 for an oil change and to check noise from brakes. By the time we had finished breakfast at a nearby restaurant my car was finished. The oil change complete and all brake pads checked and brake dust cleaned out. We were told how much wear each brake pad had left. We were able to pick up the car on our way home and able to save making another trip back out.

Hi Frank! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a quick and informational service experience with your Toyota Rav4. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We greatly appreciate your continued service and support over the years. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
5

As usual, the good folks at Cooper's Auto Care deserve a 5 Star Rating! Our scheduled oil change went flawlessly. The service technician even caught a bulb out, at our license plate. So grateful for their professionalism and attentiveness.

Hi Jim! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a professional and attentive service experience with your Jeep Liberty. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We greatly appreciate your continued service and support over the years. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
4.5

Very helpful people. They kept me updated with all that was happening with my truck, and they are very fair with their pricing. Good honest people.

Hi John! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a helpful, fair, and honest service experience with your Chevy Silverado. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
5

Excellent service, fair pricing and work done within time frame promised

Hi Patrick! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a excellent, fair, and timely service experience with your Lexus RX. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
5

Just an oil change but they got my vehicle in and out with no fuss. Highly recommended...

Hi Randy! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a quick and good service experience with your Ford F350. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
5

You truly put the customer first and that's rare to find. Thanks for all the hard work.

Hi Allen! Thank you so much for taking the time to leave us such a great review, we really appreciate your feedback! We’re so glad to hear that you felt we were able to meet your expectations of a customer-first and good service experience with your Chevy Silverado. Thank you for allowing our team and family the opportunity to earn your trust and continue building a relationship with you. We look forward to seeing you at your next regularly scheduled maintenance. Thanks again! ~Cooper's Automotive

- Cooper's Automotive
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